Online Bill Payment

Setup ACH Payments
If you would like to set up an automatic payment of your water bill, please download and complete the Authorization for Direct Payment/ACH and submit it at City Hall.
Your payments will then be automatically deducted from your bank account on the due date indicated on the water bill.
Pay Your Bill Online
Polk City, Iowa now accepts water bill payments online! This method is for one time payments only. To setup recurring payments please use the ACH option. If you have any questions please contact City Hall at (515) 984-6233.
Pay with either a credit card or by e-check:
Make Payment
View your transaction history:
PLEASE NOTE: All credit card payments take 24 hours to process. If you are paying on the due date, you may incur a late fee. For immediate payment processing, please bring payment to City Hall during working hours.