Social Media Terms of Use

Please be aware that when interacting with Polk City over social media, you are agreeing to the following:

Comments on Polk City’s Social Media Pages

Polk City and its agencies (the “City”) conduct community outreach and share information, images and video with the public through external social media websites. Posts and comments made by the public on these social media sites are reviewed and, while neither the City nor its personnel will edit or revise these comments, a post and/or comment may be deleted if it violates the comment policy described below:

• Comments or posts that are not related to the posted topic for the City's social media page or post. The City’s social media accounts are not meant for comments or posts that do not directly relate to the subject, purpose or topic of the social media website or for service requests. For general comments or communications concerning the City of Polk City or individual Departments, please contact City Hall.
• The use of obscene, threatening or harassing language is prohibited.
• Personal attacks of any kind or offensive comments that target or disparage any ethnic, racial, age, or religious group, gender, sexual orientation or disability status are prohibited.
• The City’s social media accounts are not open to comments/posts promoting or opposing any person campaigning for election to a political office.
• The City’s social media accounts are not open to comments/posts or promoting or advertising a business or commercial transaction.
• Comments advocating illegal activity are strictly prohibited.
• Posting material that violates copyrights, trademarks, patents, trade secrets or rights of others is prohibited.
• You are subject to the Terms of Service (“TOS”) of the host site. Information (photos, videos, etc.) you post to or share with the City’s official page or the official pages of its agencies is also subject to the TOS of the host site and may be used by the owners of the host site for their own purposes. For more information, consult the host website's TOS.
• This comment policy is subject to amendment or modification at any time.

User Created Content

Users may submit or post content, including photographs and videos, to an official City site or social media page where the agency allows users to post content, the content meets the standards articulated in these Terms of Use and pertains to the subject of the social media site. Users may only post their own, original content. Reproduced or borrowed content that reasonably appears to violate third party rights will be deleted.

Questions or Concerns

Questions or concerns regarding the City's social media activity, the City's social media policy and/or these Terms of Use should be submitted online.